Joina City Special Economic Zone
A Strategic Location for Business Process Outsourcing and Knowledge-Based Services in Zimbabwe.
Discuss Your Investment →A New Opportunity for Business in Zimbabwe
Joina City's Office Tower has been designated as a Special Economic Zone for Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO).
Located in Harare's Central Business District, the development provides a strategic base for local and international businesses seeking to establish or expand their service operations.
The designation supports opportunities for investment, business development and employment creation within Zimbabwe's growing services economy.
Who Can Benefit?
Businesses providing outsourced operational, technical and knowledge-based services may qualify to establish operations within the designated zone.
The activities below are illustrative. Eligibility is subject to the applicable SEZ requirements and regulatory approvals.
Customer service, call centres, technical support and customer relationship management.
Back-office administration, data processing, payroll and outsourced business operations.
Software development, technical services, IT support and digital operations.
Bookkeeping, financial processing, accounting and payroll support services.
Business intelligence, market research, data analysis and specialised knowledge services.
Human resources, corporate administration and other eligible professional outsourcing activities.
The Right Location for Your Business
Joina City's Office Tower combines a central business address with the convenience of an established commercial development.
Everything You Need to Know
Explore the potential benefits, eligibility requirements and steps involved in establishing your business within Joina City's Special Economic Zone.
Zimbabwe's Special Economic Zones framework provides for incentives intended to encourage qualifying investment and business development.
Depending on the applicable legislation and individual approvals, qualifying businesses may be eligible for:
- Preferential corporate income tax treatment.
- Customs duty concessions on approved imports.
- Capital investment allowances.
- Other applicable investment and taxation incentives.
Important: Incentives are not automatically granted to businesses occupying the Office Tower. Eligibility and specific benefits must be confirmed with the Zimbabwe Investment and Development Agency (ZIDA), Zimbabwe Revenue Authority (ZIMRA) and other relevant authorities.
The designation focuses on Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO).
Both Zimbabwean and international businesses may explore opportunities within the zone.
Eligibility depends on:
- The nature of the proposed business activity.
- Compliance with the applicable SEZ requirements.
- Obtaining the necessary licences and approvals.
- Meeting any relevant investment and operational conditions.
Businesses should confirm eligibility with the relevant authorities before commencing operations.
Step 1 — Submit an Enquiry
Contact Joina City with details of your business, proposed activities and office requirements.
Step 2 — Confirm Eligibility
Establish whether your proposed operations qualify under the BPO/KPO designation.
Step 3 — Apply for Approvals
Engage ZIDA and other relevant authorities to obtain the applicable investment licences, SEZ authorisations and regulatory approvals.
Step 4 — Establish Your Operations
Once the necessary approvals and commercial arrangements have been completed, proceed with establishing your business at Joina City.
Joina City can assist with enquiries about the location and commercial accommodation but does not independently issue SEZ licences.
Businesses operating within the Special Economic Zone must comply with Zimbabwe's applicable investment, taxation, employment and regulatory requirements.
Depending on the nature of the operation, additional requirements may apply to data protection, professional services, immigration and other regulated activities.
Businesses should obtain appropriate regulatory guidance and maintain compliance with the conditions of their licences and approvals.
Can international companies establish operations?
Yes. International businesses may explore qualifying BPO and KPO operations, subject to the necessary investment and regulatory approvals.
Does every business at Joina City qualify for SEZ incentives?
No. Eligibility depends on the business activity and applicable approvals.
Are incentives guaranteed?
No. Incentives depend on applicable legislation, eligibility and approval by the relevant authorities.
Can I lease office space?
Contact Joina City to discuss available accommodation and your operational requirements.
Who issues the relevant licences?
The responsible regulatory authorities, including ZIDA where applicable.
Discover Your Next Business Address
Explore Joina City's Office Tower and the commercial environment available to businesses in the heart of Harare.
Your Next Business Opportunity Starts Here.
Interested in establishing or expanding your BPO or KPO operations at Joina City?
Speak to our team about the Special Economic Zone, available office accommodation and the next steps for your proposed investment.
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